Web Development

Website Support and Maintenance

We don’t deliver one-off projects; we provide consistent long-term support and maintenance. With regular health checks, performance monitoring and upgrades, we keep your platform operating at its best.

The launch of your website doesn’t mark the end of your project, but the beginning of a new stage for your business. Once your platform has been released, dotcrafted will continue supporting your business on its digital journey. With ongoing maintenance, performance optimisation and feature upgrades, we help you stay ahead of the curve.

Our comprehensive SLA includes:

  • Regular health checks and code audits
  • Regular platform and security upgrades
  • Realtime uptime and performance monitoring
  • Dedicated specialist support team
  • Tailored support model, available via phone, email or helpdesk

Always Innovating

The biggest advantage of having an Optimizely or Umbraco platform is its extensibility. As your business scales, we can introduce new functionality and integrations as required, such as ecommerce solutions and CRM. By developing enhancements on an iterative basis, your platform can adapt and respond to changing customer needs and behaviours, as well as any shifts in the market.

An eye towards innovation will help your businesses evolve and make you stand out from your competitors.