Ux Design

How to choose a website design/development agency?

Choosing a website design/development agency can be a daunting task! You are putting your brand, voice, and investment in the hands of another organisation. If you are planning a new website design or development, it is important to find an agency that is right for your business and that you have confidence in. But with lots of competitors in the sector, how do you know which one will be best for your business? To help you know how to choose a website design/development agency, we have put together a few key factors to consider!

1. Communication

Finding a website design/development agency with good communication is one of the most important aspects to look for! Agencies with good communication skills will spend time with you ensuring they completely understand your brief, brand and company vision. It is likely that they will then communicate with you before finishing the project, ensuring you are happy with the work. At the end of the project, you will then have a site that reflects your brand and meets the brief. Usually, you will get a good sense of the communication levels right from the enquiry stage.

2. Strong Portfolio

Companies with a strong portfolio and successful case studies are likely to be more reliable. Before deciding on an agency, ask to see some previous examples of their work. You will feel a lot more confident in the agency if you like the website style, the site functions well, and the site has a good user experience.

3. Experienced team

There are a huge number of options available for how a website is designed or developed! It is therefore important that the agency you employ is experienced in designing and building different types of websites. An experienced team of developers will know the best way to build a website for your needs, presenting information appropriately.  

4. Reviews

It is a good idea to check out reviews of a prospective agency. Do some digging and find out how the website design or development agency has performed from a client’s viewpoint. Did the agency finish the project in time? Does the client like the website? These are the type of important questions to ask, improving your confidence in the agency. It is essential to be wary of online reviews, but with a website design/development agency the evidence of work will usually be there for you to view.

5. Go with your gut

When you are speaking to a prospective website design/development agency, it is important to go with your gut. Chat to the agency and hear what they can offer. If you feel comfortable and confident, they will do a good job after researching and speaking to them, it is likely that they are the right agency for you! However, if you feel something just isn’t quite right, keep looking at other agencies available. 

If you are interested in outsourcing website design or development, take a look at our services. At Dotcrafted, we are an experienced team of specialists passionate about digital strategy, technical development and support, and user design. We’d love to chat to you and discuss your project!